FAQ
Coming soon.
Q: How do I register for the Congress?
A: In order to register for the Congress, please click here.
Q: How can I pay the registration fees?
A: Payment of registration fees can be made by credit card or bank transfer. For full details please click here.
Q: Can I receive an invoice under the sponsoring Company/ Hospital’s name?
A: Yes. During the registration process, you are required to insert Invoice Details, this information will appear on the invoice you receive by email when completing the registration process.
Q: Can I register for the Conference without paying?
A: Yes, but your registration will be confirmed only when full payment is received.
Q: Can I register before the early fee deadline and pay later?
A: In order to benefit from the early fee registration discount, payment must be received before the deadline.
Q: Can I register onsite?
A: Yes. Onsite registration is available during the Conference days. Onsite fees will apply
Q: What does my registration fees include?
A: For full detailed entitlements, please check the registration page.
Q: Will I receive a confirmation letter after I have finished registering?
A: Yes. A detailed confirmation letter and receipt will be sent to you by email as soon as payment is received, and registration is completed. You may use this confirmation letter for visa application purposes.
Q: Is it possible to change the Registration Category:
A: Until 31 January, 2023 you will be able to change your registration category at no charge. For example, if you registered to attend in person in Berlin, you will be able to change your registration category to Online and receive a refund of the difference in fees.
Please note that when changing your registration category, the fee that will apply will be based on the registration fee and category applicable at the time the change is made.
As of 1 February, 2023 there will be no refunds for changing your registration category. Should you wish to upgrade your registration from Online to an in-person attendance, you will be required to pay the difference applicable based on the registration fee and category at the time the change is made.
Q: How can I find out information about hotels and their rates for this Congress?
A: Kenes International is offering Conference participants specially reduced rates for various hotels around the Congress venue. Information, pictures, location, and rates are available on the hotel accommodation page.
Q: How can I book my room, and should I pay in advance?
A: In order to book a room, please click here to book online. Please note that full payment is required upon booking.
Q: Will I receive hotel confirmation?
A: Yes. A detailed confirmation will be sent to you by email as soon as the booking is confirmed, and the payment is received.
Q: Can I book a hotel room without registering for the conference?
A: Yes. You can book your room without registering by clicking on the “Booking” button of your chosen hotel available on the website via the hotel accommodation page. If you need further assistance, please email the Hotel Accommodation Department.
Q: How can I book rooms for a group?
A: For group booking (10 rooms and more) please fill in the Group Bookings form available on the accommodation page or contact the Hotel Accommodation Department. Different payment and cancellation conditions apply.
Q: Can I cancel my hotel booking?
A: Cancellation deadlines apply for each booking request and depend, among other factors, on the service type, the travel supplier, dates of travel etc. For more information, please contact the Hotel Accommodation Department.